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Terms And Conditions

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The following Terms and Conditions are agreed upon the use of the www.oralcareonlineshop.com owned by OralCare Co., Ltd (”We” or ”Us”) including any purchases via the website.
  1. Account
    1. When you register with an account and log in to place orders on the Website, you are responsible for the details you provided on registration is correct.
    2. To register for the Website you need to create a password and are responsible for keeping this password confidential, for all activities and orders that occur under your password. You should inform us immediately if the password is being used in an unauthorized manner.
  2. Availability at the Website
    1. We cannot guarantee that the website will be fault-free. Although we try to offer the best service possible, the website may not meet your requirements. If an error occurs in the service, you should report it to our Customer Service Team.
    2. The Website can be occasionally restricted to allow for the users to repair or maintain.
  3. Intellectual property
    1. The contents of the website may not be copied, reproduced, or used for any commercial purpose.
  4. Right to cancel or suspend your account
      5. We may cancel or suspend your account in the following situations:
      • You breach any obligation of our Terms and Conditions;
      • We believe that you are using our website for any fraudulent purpose; or
      • You breach any law and regulation in using our website.
  5. Third-party content
    1. The website may include third-party content such as advertising, sponsorship, and customer reviews, video, or links. We are not responsible for any error or inaccuracy in the third-party content.

Terms and Conditions of Sale

  1. The right of cancellation
      2. We have the right to cancel any order if:
      • We think that you have undertaken a fraudulent transaction;
      • We think that you have undertaken a transaction that violates our Terms and Conditions.
      • We suspect that you have misused a promotion code
      • We encounter delivery related logistical difficulties
  2. Availability of Products
    1. Unless we are able to supply any products you have ordered, we will inform you. The price of the unavailable product shall be deducted from the final order amount. We will not be liable to any customer for the unavailability of our products.
  3. Delivery and times
    1. Delivery will be made to the address typed by you on the form.
    2. We will deliver your order to the main entrance of the delivery address.
    3. Please note that we deliver goods only to specified townships within Yangon.
    4. Delivery times may be changed and we will not be liable if we cannot deliver the products in time.
  4. Return Policy
    1. You can return a product at the time of delivery if you are not satisfied with the quality of the product.
    2. After the order has been accepted, we have the right not to accept returns or refunds of the products. But we may accept the return of products within 7 days of delivery.
  5. Product information
    1. All information on the products on the website is just for information only. Actual packaging and materials may be different from the displayed on our website.
  6. Privacy Policy
    1. The information relating to you may be collected, used, and disclosed. If you do not agree with our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use our website or our application.
  7. Amendments
    1. We reserve the right to amend these Terms and Conditions at any time.
  8. Our Contact details